Behind the Scenes at Delta
Team members across Delta give a behind-the-scenes look at some of the decisions being made that shape how customers travel – from what goes into de-icing a place and who helps determine what routes Delta flies, to how flight crews are made aware of turbulence and more.
Delta's Operations & Customer Center is gearing up for winter, and we talked to Pete Sansom, one of six OCC Duty Directors, about how the team ensures the airline is prepared to run a smooth operation this season.
Go behind the scenes with two teams who play a key part in the product strategy and engineering aspect of a nose-to-tail cabin redesign.
Two Delta Network Planning team members provide an inside look at some of the decisions that shape where and when customers can fly.
Delta’s hub at Minneapolis-Saint Paul International Airport is “home of the world’s best deicers.” If the winter months are their regular season, summer is time for boot camp – getting trained and ready for the winter ahead.
Warren Weston, Manager of Meteorology at Delta, gives an inside look at every role Delta’s in-house meteorology team plays, from updating the Weather Information Tool and helping flight crews avoid turbulence to forecasting the weather both around major airports and up to 40,000 feet.
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